Aloha, Before contacting us we ask that you view our frequently asked questions page to see if we can answer your question immediately. CLICK HERE TO GO TO OUR FAQS PAGE

LIVE HELP: We may be able to instantly answer your question. Click on the LIVE HELP button on the left now.

EMAIL: Sending e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. Our email customer support team is standing by to answer your questions 7:00am - 11:00pm everyday. E-mail sent to us will receive priority over questions phoned in. To send us an email CLICK HERE

FAX: (800) 805-4404 Toll Free (U.S. & Canada) (630) 214-8786 International & domestic

MAILING ADDRESS: My Hawaiian Jewelry ZG Hawaii Inc. 1750 Kalakaua Ave., Suite 201 #3572 Honolulu, Hawaii 96826-3709

TELEPHONE: Please be aware that our phone lines are staffed: 9:00 a.m. - 5:00 p.m. Monday - Friday and Saturday 10:00 a.m. - 2:00 p.m. HAWAII TIME (closed Sundays). Customer service representatives during certain shifts may not be able to instantly take your call. We respond to emails before the telephone. Live chat or sending an e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. E-mail sent to us will receive priority over questions phoned in. Please note we do not take orders by phone. To insure we do not make a mistake on your order we require that you fill out the order form. (800) 922-1310 Toll Free (U.S. & Canada) (808) 225-7357 International & domestic