ABOUT US AND HAWAIIAN HEIRLOOM JEWELRY
Hawaiian Heirloom Jewelry was originated by a gift from Queen Victoria for Princess Liliuokalani in 1880. It was a solid gold bracelet with the Princess' name engraved and enameled on it.
Among the very early examples of Hawaiian Heirloom Jewelry were Queen Emma's silver bracelet engraved "Aloha ia ka heiheimalie". The bracelet was Victorian in design and style, yet deeply Hawaiian in wording and phrase to reflect their ancestorial heritage.
Since then, the people of Hawaii have adopted this style of jewelry and passed it on from generation to generation.
We have been manufacturing hand-crafted Hawaiian Heirloom Jewelry since 1987. We are delighted and pleased to serve those of you who are ordering Hawaiian Heirloom Jewelry through the Internet directly from Hawaii.
MyHawaiianJewelry.com is rated five-stars for Top Service by Yahoo for excellent customer service, high-quality products, great selection and established reputation.
We offer a full line of custom Hawaiian rings, pendants, bangles and earrings along with our unique Plumeria flower collection. With over 900 products in our on line store you will be sure to find something for you or that special someone.
Hawaiian Heirloom Jewelry was originated by a gift from Queen Victoria for Princess Liliuokalani in 1880. It was a solid gold bracelet with the Princess' name engraved and enameled on it.
Among the very early examples of Hawaiian Heirloom Jewelry were Queen Emma's silver bracelet engraved "Aloha ia ka heiheimalie". The bracelet was Victorian in design and style, yet deeply Hawaiian in wording and phrase to reflect their ancestorial heritage.
Since then, the people of Hawaii have adopted this style of jewelry and passed it on from generation to generation.
We have been manufacturing hand-crafted Hawaiian Heirloom Jewelry since 1987. We are delighted and pleased to serve those of you who are ordering Hawaiian Heirloom Jewelry through the Internet directly from Hawaii.
MyHawaiianJewelry.com is rated five-stars for Top Service by Yahoo for excellent customer service, high-quality products, great selection and established reputation.
We offer a full line of custom Hawaiian rings, pendants, bangles and earrings along with our unique Plumeria flower collection. With over 900 products in our on line store you will be sure to find something for you or that special someone.
HOW TO CONTACT US:
Live Help:
We may be able to instantly answer your question. Click on the "LIVE HELP" button on the left now.
Email:
Sending e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. Our email customer support team is standing by to answer your questions 7:00am - 11:00pm everyday. E-mail sent to us will receive priority over questions phoned in.
To send us an email CLICK HERE
Fax:
(800) 805-4404 Toll Free (U.S. & Canada)
(630) 214-8786 International & domestic
Mailing Address:
My Hawaiian Jewelry
ZG Hawaii Inc.
1750 Kalakaua Ave., Suite 103 #3572
Honolulu, Hawaii 96826-3709
Telephone:
Please be aware that our phone lines are staffed: 9:00 a.m. - 5:00 p.m. Monday - Friday and Saturday 10:00 a.m. - 2:00 p.m. HAWAII TIME (closed Sundays). Customer service representatives during certain shifts may not be able to instantly take your call. We respond to emails before the telephone. Live chat or sending an e-mail is ALWAYS the preferred and most effective way to receive an answer to any of your questions. E-mail sent to us will receive priority over questions phoned in. Please note we do not take orders by phone. To insure we do not make a mistake on your order we require that you fill out the order form.
(800) 922-1310 Toll Free (U.S. & Canada)
(808) 225-7357 International & domestic
Email:
hawaii@fan.net
SHIPPING CHARGES AND DELIVERY TIMES:
UNITED STATES -
USPS Standard Mail is $5.95 or FREE for orders over $75.00. Allow about 7-10 days to receive your order.
USPS Express Mail is $24.95 or $29.95 for orders over $75.00. Allow about 5-7 days to receive your order
INTERNATIONAL - International Shipping $15.00 - allow about 14 days to receive your order
TAXES: There is no sales tax; for orders in the state of Hawaii we pay for the sales tax.
WARRANTY / GUARANTEE INFORMATION:
GUARANTEE: If you are unhappy for any reason with any of our products you may return them for a full refund or exchange within 30 days of purchase. We will not be responsible for jewelry items that were ordered in the wrong size or custom jewelry orders (your name or initial engraving). You must receive a return authorization number from our customer service and proof of purchase must accompany returned item. Please email us for your return authorization request. S & H fees excluded. There is a 10% restocking fee for all returned items over $500.00.
UNITED STATES -
USPS Standard Mail is $5.95 or FREE for orders over $75.00. Allow about 7-10 days to receive your order.
USPS Express Mail is $24.95 or $29.95 for orders over $75.00. Allow about 5-7 days to receive your order
INTERNATIONAL - International Shipping $15.00 - allow about 14 days to receive your order
TAXES: There is no sales tax; for orders in the state of Hawaii we pay for the sales tax.
WARRANTY / GUARANTEE INFORMATION:
GUARANTEE: If you are unhappy for any reason with any of our products you may return them for a full refund or exchange within 30 days of purchase. We will not be responsible for jewelry items that were ordered in the wrong size or custom jewelry orders (your name or initial engraving). You must receive a return authorization number from our customer service and proof of purchase must accompany returned item. Please email us for your return authorization request. S & H fees excluded. There is a 10% restocking fee for all returned items over $500.00.